How TheMovieCrafts handles information.

This Privacy Policy explains how TheMovieCrafts collects, uses, stores, and shares information when people use the website, create accounts, publish professional profiles, send enquiries, save professionals, write reviews, or contact support.

Information we collect

We may collect account details such as name, email address, mobile number, password credentials, verification status, login provider information, and account preferences. Professionals may add public profile details such as username, city, categories, title, short bio, full bio, experience, availability, portfolio media, profile photo, cover photo, and optional personal details they choose to show.

When users interact with the platform, we may collect enquiries, saved professionals, reviews, reports, chat messages, uploaded images, portfolio links, notification activity, settings changes, authentication events, and support messages sent to the official contact email.

Authentication and third-party login

If you use Google sign-in or link a Google account, we may receive information needed to authenticate you, such as your email address, provider identifier, and profile information supplied by the provider. We use this information to create, secure, or connect your TheMovieCrafts account.

Analytics, logs, and cookies

The site may use analytics, cookies, server logs, browser data, device information, IP address, referrer, pages visited, error logs, and similar technical information to understand site performance, prevent abuse, improve discovery, and maintain security. Some cookies or local storage may support login sessions, preferences, verification flows, form behavior, or analytics.

TheMovieCrafts may use advertising services such as Google AdSense. If advertising is enabled, third-party vendors, including Google, may use cookies or similar technologies to serve, measure, and personalize ads based on a user's prior visits to TheMovieCrafts or other websites. Google's use of advertising cookies enables Google and its partners to serve ads based on visits to this site and/or other sites on the Internet. Users can opt out of personalized advertising through Google Ads Settings and may also use browser controls or industry opt-out tools where available.

How we use information

We use information to operate accounts, publish and display professional profiles, process enquiries, support chat and notifications, manage saved professionals, moderate reviews and reports, verify contact details, prevent spam or misuse, improve search and filtering, troubleshoot technical issues, respond to support requests, and maintain platform security.

Public profile information

Professional profile information is intended to be publicly visible when a professional publishes a profile. This can include profile text, categories, city, portfolio items, profile images, availability signals, verification or featured indicators, and approved reviews. Professionals should avoid publishing private information they do not want visible to visitors.

Sharing of information

We may share limited information between users when needed for platform features, such as sending an enquiry to a professional or showing a profile to a visitor. We may also use service providers for hosting, email delivery, OTP or mobile verification, storage, analytics, authentication, and technical operations. We may disclose information when required to investigate abuse, protect rights and safety, comply with lawful requests, or enforce platform rules.

Retention and deletion

We keep information for as long as needed to operate the platform, maintain account history, support safety and moderation, resolve disputes, comply with legal obligations, or improve services. Some deleted or changed information may remain in backups, logs, moderation records, or transaction history for a limited period where necessary. To request account deletion or privacy assistance, contact support .

Security

We use reasonable technical and organizational measures to protect information, including account authentication, verification flows, access controls, and secure storage practices where appropriate. No online service can guarantee absolute security, so users should protect their login details and avoid sharing OTPs, passwords, or sensitive information in messages.

User choices

Users can update account settings, profile details, media, preferences, and public professional information through available dashboard tools. Professionals can choose what profile information to publish, subject to required fields and moderation. Browser settings may allow users to limit cookies, though some features may not work correctly without them.

Children's privacy

TheMovieCrafts is not intended for children to create accounts or publish professional profiles without appropriate permission and supervision. If you believe a child has provided personal information through the platform, contact us so the issue can be reviewed.

Policy changes

We may update this Privacy Policy as the platform changes. Updated versions will be posted on this page. Continued use of the platform after changes are posted means the updated policy applies from that point forward.